Privacy Policy

1. Introduction

Awareness Academy is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, engage with our services, participate in our programs or communicate with us.

We aim to handle personal information in accordance with the New Zealand Privacy Act 2020 and applicable privacy requirements.

2. Information We Collect

Depending on how you interact with Awareness Academy, we may collect:

  • Contact information: name, email address, phone number, organisation and job title.
  • Business information: organisation details, information provided during consultations, and program requirements and objectives.
  • Assessment and participation information: responses to wellbeing and resilience assessments, training participation and engagement information, and feedback and program evaluation data.

The information we collect depends on the services provided and the purpose for which it is requested.

3. How We Use Your Information

We may use personal information to:

  • Respond to enquiries and consultation requests.
  • Deliver training, assessments and wellbeing programs.
  • Develop organisational insights and recommendations.
  • Evaluate program effectiveness.
  • Communicate about our services.
  • Improve our website and services.
  • Meet legal and contractual obligations.

We will not use personal information for purposes that are inconsistent with the purpose for which it was collected, unless permitted or required by law.

4. Workplace Assessments and Employee Information

When Awareness Academy provides organisational assessments, we may process information on behalf of a client organisation.

The information collected, reporting arrangements and access permissions will depend on the agreed scope of the engagement.

Where appropriate, we aim to use aggregated or deidentified information for organisational reporting.

The treatment of identifiable employee information should be established through the relevant client agreement and assessment arrangements.

Individual assessment information will not automatically be disclosed to an employer or other party. Any disclosure arrangements should be clearly communicated and agreed where required.

5. Information Sharing

We may share personal information with:

  • Service providers supporting our business operations.
  • Technology and hosting providers.
  • Client organisations, where authorised and appropriate.
  • Professional advisers where necessary.
  • Government authorities where legally required.

We do not sell personal information. We take reasonable steps to ensure that third party providers handle information appropriately.

6. Data Storage and Security

We take reasonable steps to protect personal information against loss, unauthorised access, misuse, alteration and disclosure.

The information may be stored or processed using service providers located in New Zealand or overseas.

The security measures and storage arrangements may vary depending on the services and platforms used.

7. Your Privacy Rights

Subject to applicable legal exceptions, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Ask questions about how your information is used.
  • Raise concerns about our privacy practices.

To make a request, contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and analytics technologies to understand website usage, improve functionality and support marketing activities.

The technologies used and information collected will depend on the services installed on our website.

You may be able to manage cookies through your browser settings.

 

9. Contact Us

For privacy enquiries or requests, contact:


Awareness Academy
Email: zac@awarenessacademy.co.nz
Phone: +64 (0) 21 724 974